Reference

How sicbotogell Handles Your Personal Data

When you open an account and connect your DANA, OVO, or GoPay wallet, you share information with us — and this page explains exactly what we collect, why we collect it, and how we keep it secure.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session transparencyYour right to request data accessClear data retention policy

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PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or delete the personal data we hold on your account, reach our support team directly. We handle privacy requests separately from general account help, so your request goes to the right team without delay. You can contact us through any of the channels below.

Live Chat Open the live chat window on any page while logged into your account. State that your message is a privacy or data request so it is routed correctly.

Email Support Send your request to our support email address found in the account help section. Include your registered phone number or e-wallet ID for faster verification.

Account Help Centre Log in, go to Account Settings, and select the Data and Privacy tab. From there you can submit a formal data access or deletion request directly.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across all account pages and payment flows, so data sent between your device and our servers is not readable in transit. Account access is protected by OTP verification sent to the phone number you registered — this applies whether you log in via mobile browser or the desktop interface. Here is how we approach the four main areas of data responsibility.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your deposit method. You can clear cookies in your browser settings at any time without losing your account.

Account Security

Every login triggers an OTP check to the phone number linked to your account. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Data Retention

Active account data is held for as long as your account remains open. Transaction records linked to DANA, OVO, and GoPay payments are kept for the period required under applicable financial rules.

Requesting Changes

You can request a correction, export, or deletion of your data by contacting support through live chat or email. We aim to respond within a reasonable period and will confirm once your request is resolved.

What Data We Collect and Why

sicbotogell Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, phone number, and the e-wallet identifier you use — whether that is a DANA account number, an OVO phone number, or a GoPay-linked ID. This lets us process deposits, verify withdrawals, and send account alerts. We also

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collect device and session data: browser type, IP address, and pages visited. This helps us detect unusual login activity and keep your account accessible only to you. Transaction records tied to your DANA, OVO, or GoPay payments are retained for the period required by applicable financial
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regulations. We do not sell your personal data to third parties. Analytics data is processed in aggregated, anonymised form — your individual activity is never shared with advertisers. Players in Yogyakarta and across Indonesia are covered by the same policy terms. Use of this platform is
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subject to local law and available only where permitted in eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on sicbotogell

These are the questions we get most often about how your data is handled. If something is not covered here, reach us through live chat or the Account Help Centre.

We collect your name, email, phone number, and the e-wallet identifier you use to deposit — such as your DANA or OVO number. Device and browser data is also collected to protect your account.

We store the e-wallet reference and transaction record needed to process your deposit and verify withdrawals. We do not store your full wallet PIN or password at any point.

Yes. Log in, go to Account Settings, and use the Data and Privacy tab to submit a request. You can also send the request via our support email with your registered phone number included.

We do not sell your data. Analytics are processed in anonymised, aggregated form only. Payment processors receive the minimum data required to complete your DANA, OVO, or GoPay transaction.

Transaction and identity records are retained for the period required by applicable financial regulations after account closure. Once that period passes, personal data is deleted from active systems.

Contact us through live chat or the support email listed in your account help section. State your request clearly, include your registered e-wallet number, and we will process it as quickly as regulations allow.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Appsicbotogell App InfoFAQ

How sicbotogell Handles Your Personal Data

How to Reach Us About Your Privacy

How We Protect and Manage Your Information

Cookie Use

Account Security

Data Retention

Requesting Changes

Common Questions About Your Privacy on sicbotogell

01 What personal information does sicbotogell collect when I register?

02 Is my DANA, OVO, or GoPay payment data stored on your platform?

03 Can I request a copy of the data you hold on my account?

04 Does sicbotogell share my data with third parties?

05 How long does sicbotogell keep my account data after I close my account?

06 How do I ask sicbotogell to delete my personal data?

Privacy Policy

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